Lesson 12: Understanding LTV, ROI, and Using the Waterfall Report
1. Estimating LTV for Your Product
Lifetime Value (LTV) is a metric that reflects the total profit a company expects to earn from a single customer throughout their relationship. To estimate the LTV for your product, you can follow these steps:
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Average Purchase Value: Determine the average amount a customer spends per purchase.
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Purchase Frequency: Estimate how often a customer makes purchases over a specific period (e.g., monthly or annually).
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Average Customer Lifespan: Determine how long a customer remains an active buyer.
LTV is calculated using the formula:
LTV = Average Purchase Value × Purchase Frequency × Average Customer Lifespan
If exact data is unavailable, you can use industry benchmarks or similar companies for an approximate estimate.